See Troubleshoot Firefox issues caused by malware for instructions on troubleshooting malware problems with Firefox.įacebook is known to make changes to their system regularly. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems for instructions.Ĭertain types of malicious software can cause problems with connecting to Facebook. If the steps above did not fix your problem with Facebook:ĭetermine whether an extension or theme is causing your problem. You should check whether you have an extension (such as NoScript) or Internet security program (such as a firewall, antivirus, or anti-spyware program) that can block JavaScript. If it is listed, click on its entry, then click Remove Website.Make sure Accept cookies and site data is selected.Select the Privacy & Security panel and go to the Cookies and Site Data section.Click the menu button and select Settings. In the Menu bar at the top of the screen, click Firefox and select Preferences. If you receive an error message that mentions cookies after clearing your cookies and cache: Make sure other items you want to keep are not selected.
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